Privacy Policy

Last Updated: July 15, 2026

At funsister, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website, create an account, place an order, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

Personal information refers to any information that can identify you directly or indirectly. This may include your name, email address, billing address, shipping address, phone number, order information, payment-related information, and browsing activity on our website.

1.2 Information Collected When You Visit Our Website

When you visit our website, certain technical information may be automatically collected by our server and browser technologies. This information is necessary to display our website properly, maintain security, and improve website performance.

This may include:

  • IP address

  • Date and time of access

  • Pages visited

  • Browser type and version

  • Device information

  • Operating system

  • Referring pages

  • Amount of data transmitted

2. Data Controller

The data controller responsible for the processing of personal information on this website is:

funsister
Email: support@funsister.com

For any privacy-related questions, requests, or concerns, you may contact us at the email address above.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To operate and maintain our website

  • To process and fulfill your orders

  • To manage shipping, delivery, returns, and customer support

  • To communicate with you about your orders or inquiries

  • To create and manage customer accounts

  • To improve our website, products, and services

  • To prevent fraud, unauthorized transactions, and security risks

  • To comply with legal, tax, accounting, and regulatory obligations

  • To personalize your shopping experience where permitted

  • To measure and improve marketing performance

We do not collect personal information as the main or sole purpose of our website. Personal data is collected only where necessary for website operation, order fulfillment, customer service, legal compliance, marketing analysis, or service improvement.

4. Contacting Us and Customer Accounts

When you contact us by email, contact form, or customer service channel, we may collect the information you provide in order to respond to your inquiry.

This may include:

  • Your name

  • Email address

  • Phone number, if provided

  • Order number, if applicable

  • Message content

  • Any information you choose to share with us

If you create a customer account, we may collect account-related information such as:

  • First and last name

  • Email address

  • Password

  • Billing and shipping addresses

  • Phone number

  • Order history

  • Account preferences

5. Order and Purchase Information

When you place an order through our website, we collect information necessary to process, fulfill, and support your purchase.

This may include:

  • Product details

  • Order number

  • Billing address

  • Shipping address

  • Payment status

  • Delivery status

  • Customer service messages

  • Return or refund information

  • Tracking number or shipment-related information

We use this information to complete your purchase, deliver your order, provide customer support, process returns or refunds, and comply with legal obligations.

6. Payment Information

We may offer payment methods such as credit cards, debit cards, PayPal, and other available payment options.

Payment information may include:

  • Billing address

  • Selected payment method

  • Payment status

  • Transaction details

  • Payment provider information

We do not directly store full credit card numbers unless required and permitted by applicable law. Payment processing is handled by third-party payment service providers. We only share the information necessary to complete the payment transaction.

Please note that payment providers may process your information according to their own privacy policies.

7. Cookies and Tracking Technologies

7.1 General Information About Cookies

We use cookies, pixels, tags, and similar technologies to operate our website, improve user experience, analyze website performance, and support marketing activities.

Cookies are small files stored on your device that help websites remember information about your visit.

Where required by law, we will request your consent before using non-essential cookies or tracking technologies.

7.2 Types of Cookies We Use

Strictly Necessary Cookies
These cookies are required for the website to function properly. They enable basic features such as page navigation, secure checkout, shopping cart functionality, and account access.

Functional Cookies
These cookies help remember your preferences and improve your shopping experience.

Performance and Analytics Cookies
These cookies help us understand how visitors use our website, which pages are visited, and how we can improve our services.

Advertising and Targeting Cookies
These cookies may be used to deliver relevant advertisements, measure advertising performance, and prevent repetitive ads.

7.3 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, checkout experience, or account features.

8. Analytics and Marketing

We may use third-party analytics and advertising tools to understand website traffic, improve user experience, and measure marketing performance.

These services may include, but are not limited to:

  • Google Analytics

  • Google Ads

  • Meta / Facebook Ads

  • Pinterest Ads

  • Other advertising or analytics platforms

These tools may collect information such as pages visited, links clicked, device information, browser type, approximate location, and interactions with ads.

You may manage ad preferences or opt out through the relevant third-party platform settings where available.

9. Sharing of Personal Information

We only share personal information where necessary to operate our business, fulfill orders, provide services, comply with legal obligations, or protect our rights.

We may share information with:

  • Payment service providers

  • Shipping and logistics providers

  • Customer service providers

  • Website hosting and technical service providers

  • Marketing and analytics service providers

  • Fraud prevention and security service providers

  • Legal, tax, or regulatory authorities where required by law

Service providers are only permitted to process personal information as necessary to provide their services to us.

10. Shipping and Logistics Partners

To deliver your order, we may provide necessary information to shipping and logistics partners.

This may include:

  • Your name

  • Shipping address

  • Phone number, if required for delivery

  • Email address, if required for delivery updates

  • Order tracking information

This information is used only for shipping, delivery, tracking, and related customer service purposes.

11. International Data Transfers

Some of our service providers or partners may be located outside your country or region. Where personal information is transferred internationally, we take appropriate measures to protect your data in accordance with applicable privacy laws.

By using our website and services, you understand that your information may be processed in countries where privacy laws may differ from those in your place of residence.

12. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include retaining data for:

  • Order fulfillment

  • Customer support

  • Legal compliance

  • Tax and accounting obligations

  • Fraud prevention

  • Dispute resolution

  • Business recordkeeping

When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.

13. Data Security

We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

For example, sensitive information may be transmitted using secure encryption technologies such as SSL. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include:

  • The right to access your personal information

  • The right to correct inaccurate information

  • The right to request deletion of your information

  • The right to restrict or object to certain processing

  • The right to data portability

  • The right to withdraw consent where processing is based on consent

  • The right to opt out of certain marketing communications

To exercise your privacy rights, please contact us at:

support@funsister.com

We may need to verify your identity before processing certain requests.

15. Marketing Communications

If you subscribe to our emails or marketing communications, we may use your email address to send you updates, promotions, product news, or other marketing messages.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:

support@funsister.com

Even if you unsubscribe from marketing emails, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, or customer service responses.

16. Do Not Track

Some browsers may send “Do Not Track” signals. Because there is no uniform industry standard for responding to these signals, our website may not respond to them at this time.

You can manage cookies and tracking preferences through your browser settings or available cookie preference tools on our website.

17. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at:

support@funsister.com

We will take appropriate steps to delete such information where required.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or business practices.

The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

19. Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

funsister
Email: support@funsister.com